Privacy Policy

1. Introduction

Terbal Station, operated by HF Autohub LLC ("we," "us," or "our"), respects your privacy and is committed to protecting your personal data. This Privacy Policy explains what information we collect, how we use it, and the choices you have when you use our website and services.

2. Information We Collect

We collect the following categories of information when you use our website:

• Contact information — your name, email address, and phone number, provided when you create an account, place an order, or submit a quote request.
• Shipping information — delivery address and related details needed to fulfil your order.
• Order data — the products you purchase, order history, and quote or custom-order requests, including any reference images you choose to upload.

3. Payment Processing

All payments are processed securely by our third-party payment gateway. Your card details are entered directly with the payment gateway and are never stored on our servers. We receive only confirmation of payment and limited transaction references needed to fulfil and reconcile your order.

4. Cookies and Local Storage

We use cookies and your browser's local storage for essential site functionality, including keeping you signed in and remembering the contents of your shopping cart between visits. These are functional technologies required for the website to work properly; we do not use them to track you across other websites. You can clear cookies and local storage at any time through your browser settings, though doing so may empty your cart or sign you out.

5. How We Use Your Information

• To process and deliver your orders and respond to quote requests
• To send order confirmations, delivery updates, and service-related emails
• To provide customer support and respond to your enquiries
• To send marketing emails, such as our newsletter, where you have subscribed — you can unsubscribe at any time
• To comply with legal obligations and prevent fraud

6. Sharing Your Information

We do not sell your personal data. We share information only with service providers who help us operate the website and fulfil orders — such as our payment gateway, delivery partners, and hosting and email providers — and only to the extent necessary for those purposes, or where required by law.

7. Data Retention and Security

We retain your personal data only for as long as necessary to fulfil the purposes described in this policy, including satisfying legal, accounting, and reporting requirements. We apply appropriate technical and organisational measures to protect your data against unauthorised access, alteration, or loss.

8. Your Rights and Data Requests

You may request access to, correction of, or deletion of the personal data we hold about you. To make a data request, contact us at terbalstation@gmail.com and we will respond as soon as reasonably practicable.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.

10. Contact

For any questions about this Privacy Policy or how your data is handled, contact us at terbalstation@gmail.com or visit our Contact Us page.